Frequently asked questions
Practical information on product selection, product codes and preparing a quote request.
How can I find a product?
Search the catalogue by product name, model code or product code. Narrow the results by category, series and filters such as cabinet width or colour.
How do I get a price quote?
Choose an option and quantity, then add the item to your quote list. Submit the form with your contact information and project notes.
How do I identify the correct product code?
When you choose the options on the product page, the matching product code and dimensions are shown. If you are unsure about cabinet width or direction, send a request with the model code and include your project details in the message.
Can I request several options of the same product?
Yes. Select a product code and quantity on the product page and add it to the list. Different codes appear as separate items; adding the same code increases its quantity.
What should I measure before choosing a corner unit, pantry unit or drawer basket?
Measure the internal width, depth and height of the cabinet. For corner and pantry units, also check the door direction and the space the door needs to open; for pull-down wall-cabinet systems, check the internal cabinet width. The cabinet width options on the product page are for initial matching; confirm fitting conditions in the product’s installation guide.
Where can I find technical documents?
Installation guides (PDF), 2D drawings (DWG) and 3D models (STEP) are listed in the documents section of the product page, with language and file size. If a document is not listed, include the product code and the document you need in your request.
How do I confirm delivery and warranty terms?
Include your delivery address and required date in the request. Confirm availability, shipping and warranty terms in your written quote before ordering.
Can I send a request without selecting a product?
Yes. Leave the product list empty and describe your dimensions, project and required quantities in the quote form.
Question not listed?
Send the product code and project details; our team replies with pricing and documents.